Privacy Policy

Last updated: 6 October 2026

This Privacy & Cookie Policy explains how Tree Agency OÜ collects, uses and protects personal data when you visit treeagency.eu, contact us through the website or otherwise interact with us.

We process personal data in accordance with Regulation (EU) 2016/679 (“GDPR”) and applicable data protection and electronic communications laws.

1. Data Controller

The Data Controller is:

Tree Agency OÜ
Registry code: 14391381
VAT number: EE102033690
Registered office: Sepapaja tn 6, 15551 Tallinn, Estonia
Website: treeagency.eu
Email: luigi@treeagency.eu

For any question concerning this Privacy Policy or the processing of your personal data, you may contact us at the email address above.

2. Personal data we collect

When you use this website, we may process different categories of personal data.

Data provided directly by you

When you contact us through the website contact form or by email, we may collect:

• your name and surname;

• your email address;

• the content of your message;

• any other personal information you voluntarily provide in your communication.

Please do not provide sensitive or special-category personal data unless this is strictly necessary for your request.

Technical and browsing data

When you access the website, certain technical information may be processed automatically by the website, hosting infrastructure and security systems. This may include IP address, browser and device information, date and time of access, requested pages, technical logs and similar information necessary to operate and secure the website.

Cookie and analytics data

Depending on your cookie preferences, the website may also collect information relating to your interaction with the website through cookies and similar technologies.

Further information is provided in the “Cookies and similar technologies” section below.

3. Purposes and legal bases of processing

We process personal data only when we have an appropriate legal basis.

Responding to enquiries and contact requests.
Personal data submitted through the contact form or by email is processed to respond to your request, provide information about our services and, where applicable, take steps requested by you before entering into a contractual relationship.

The legal basis is the performance of pre-contractual measures at your request and/or our legitimate interest in responding to communications addressed to Tree Agency.

Providing and securing the website.
Technical information and server logs may be processed to ensure that the website functions correctly, prevent abuse, detect security incidents and maintain the integrity of our IT systems.

The legal basis is our legitimate interest in operating and protecting our website and digital infrastructure.

Analytics and website improvement.
Where analytics technologies requiring consent are used, we process related information only after you have given your consent through the website’s cookie management system.

The legal basis is your consent.

Marketing and tracking technologies.
Where marketing, advertising or cross-site tracking technologies are used, they are activated only where required consent has been provided.

The legal basis is your consent.

You may withdraw your consent at any time through the cookie preferences available on the website.

4. Contact form

When you submit the contact form, the information you provide is used solely to manage and respond to your enquiry and for any related follow-up communications.

Fields that are necessary to respond to your request must be provided in order for us to process the enquiry.

Submitting the contact form does not automatically subscribe you to marketing communications.

5. Cookies and similar technologies

Cookies are small files or similar technologies stored on or accessed through your device when you visit a website.

Tree Agency may use the following categories of cookies and similar technologies.

Functional / strictly necessary cookies are required for the website to function correctly, provide services requested by the user, maintain security and remember essential choices. Where these technologies are strictly necessary, they do not require consent.

Preference cookies allow the website to remember choices and settings that affect how the website behaves or appears.

Statistics cookies help us understand how visitors use the website, for example which pages are visited and how users interact with the site. Where such technologies are not strictly necessary or are not genuinely anonymous, they are activated only after consent.

Marketing cookies may be used to measure advertising activities, create user profiles or track visitors across websites for similar marketing purposes. These technologies are activated only after consent.

Non-essential cookies and similar technologies are not activated before the required consent has been obtained.

You can accept, reject or modify your choices at any time using the Manage Cookie Consent functionality available on the website.

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

Information about individual cookies, their providers, purposes and storage periods should be made available through the website’s cookie preference interface where applicable.

6. Recipients and service providers

Personal data may be accessible to persons authorised by Tree Agency and to external service providers acting on our behalf where necessary to provide, maintain and secure the website and our communication systems.

These service providers may include, for example, website hosting providers, IT and technical support providers, email providers, website management services and analytics or technology providers activated according to your consent preferences.

Where a third party processes personal data on our behalf, we require the processing to take place under appropriate contractual and data protection safeguards.

Personal data may also be disclosed where required by law, regulation, judicial order or a competent public authority.

We do not sell personal data.

7. International data transfers

Where possible, personal data is processed within the European Economic Area (“EEA”).

Some technology providers may process or make data accessible from countries outside the EEA.

Where personal data is transferred outside the EEA, Tree Agency will ensure that an appropriate legal mechanism is in place, such as an adequacy decision issued by the European Commission, Standard Contractual Clauses or another mechanism permitted by applicable data protection law.

Additional safeguards may be adopted where necessary.

8. Data retention

We retain personal data only for as long as necessary for the purpose for which it was collected.

Contact requests and related correspondence are normally retained for the time necessary to respond to and manage the enquiry and may subsequently be retained where necessary for contractual, administrative or legal purposes.

Technical and security logs are retained according to the operational and security requirements of the website and hosting infrastructure.

Data processed through cookies and similar technologies is retained according to the duration applicable to the relevant technology and the user’s consent choices.

Data may be retained for a longer period where this is necessary to comply with a legal obligation, establish or defend legal claims or protect Tree Agency’s legitimate interests.

9. Your rights

Under the GDPR, depending on the circumstances, you have the right to:

• obtain confirmation as to whether we process your personal data and request access to it;

• request correction of inaccurate or incomplete personal data;

• request deletion of your personal data;

• request restriction of processing;

• object to processing based on legitimate interests;

• receive personal data you provided in a structured, commonly used and machine-readable format where the right to data portability applies;

• withdraw consent at any time where processing is based on consent.

The withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

To exercise your rights, contact us at luigi@treeagency.eu.

We may request information necessary to verify your identity before processing a request.

You also have the right to lodge a complaint with a competent data protection supervisory authority.

As Tree Agency OÜ is established in Estonia, you may contact the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon). You may also contact the supervisory authority in the EU/EEA country in which you live or work where applicable.

10. Automated decision-making

Tree Agency does not use personal data collected through this website to make decisions based solely on automated processing that produce legal effects or similarly significant effects on users.

11. Data security

We take appropriate technical and organisational measures designed to protect personal data against accidental or unlawful loss, destruction, alteration, unauthorised disclosure or access.

However, no transmission or storage system connected to the Internet can be guaranteed to be completely secure.

12. Third-party websites

This website may contain links to websites or online services operated by third parties.

Tree Agency is not responsible for the privacy practices of those third-party websites. When you follow an external link, we recommend reviewing the privacy information provided by the relevant third party.

13. Changes to this Privacy & Cookie Policy

We may update this Privacy & Cookie Policy when our website, services, technologies or legal obligations change.

The current version will always be published on this page together with the date of the latest update.

14. Contact

For questions concerning this Privacy & Cookie Policy or the processing of your personal data, please contact:

Tree Agency OÜ
Sepapaja tn 6
15551 Tallinn
Estonia

VAT: EE102033690
Registry code: 14391381
Email: luigi@treeagency.eu